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Privacy Policy

Introduction

Made With Digital (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.
 

This Privacy Policy explains how we collect, use, store and protect personal information when you:
 

  • Visit our website

  • Contact us

  • Enquire about our services

  • Work with us as a client
     

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Made With Digital

Office 1, Izabella House
24–26 Regent Place
Birmingham
B1 3NJ
United Kingdom
 

Email: hello@madewithdigital.com
Phone: 0121 798 9032
 

We are a Birmingham-based digital agency providing website development, SEO, AI discoverability and modern search optimisation services.

What Personal Data We Collect

We may collect and process:
 

Information you provide directly
 

  • Name

  • Email address

  • Telephone number

  • Business name

  • Website address

  • Details provided in contact forms
     

Technical information
 

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source
     

Client information
 

If you become a client, we may collect additional information required to deliver services, such as hosting details or analytics access.

How We Use Your Information

We use personal data to:
 

  • Respond to enquiries

  • Provide and manage services

  • Improve website functionality

  • Maintain security

  • Communicate regarding services

  • Comply with legal obligations
     

We do not sell personal data.

Lawful Basis for Processing

Under UK GDPR, we process personal data based on:
 

  • Consent – when you submit a contact form

  • Legitimate interest – responding to business enquiries

  • Contractual necessity – delivering agreed services

  • Legal obligation – where required by law

Data Storage and Security

We implement appropriate technical and organisational measures to safeguard personal data.
 

These may include:
 

  • Secure hosting environments

  • Access controls

  • Encrypted communications

  • Restricted access to client information
     

We retain personal data only for as long as necessary.

Cookies and Tracking

Our website may use cookies and similar technologies to:
 

  • Improve performance

  • Analyse usage

  • Enhance user experience
     

You can manage cookie preferences through your browser settings.
 

For more details, please refer to our Cookie Policy.

Third-Party Processors

We may use third-party service providers including:
 

  • Website hosting platforms

  • Analytics providers

  • Email services
     

These providers process data on our behalf and are expected to comply with data protection regulations.

Your Rights

You have the right to:
 

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Lodge a complaint with the ICO
     

To exercise your rights, contact hello@madewithdigital.com

Data Transfers

Where data is transferred outside the UK, appropriate safeguards are implemented to ensure protection.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

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